Privacy Policy

This privacy statement (the “Privacy Statement”) is issued by Turck Banner SAS, a French société par actions simplifiée, whose registered office is located at 1, rue Irène Joliot Curie, 77700 Bailly Romainvilliers, registered with the trade and companies of Meaux under number 311 361 570.

This Privacy Statement describes the ways in which Turck Banner SAS processes personally identifiable information about you (“Personal Information” or “Information”) including through Turck Banner SAS’ website  https://www.turckbanner.fr and https://www.turckbanner.com/fr (the “Site”).

Turck Banner SAS is the data controller of the Personal Information processed by Turck Banner SAS within the meaning of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (“General Data Protection Regulation” or “GDPR”) and Act n°. 78-17 of January 6, 1978 on data processing, data files, and individual liberties, as amended (Loi n° 78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés modifiée).

This Privacy Statement may be amended or updated from time to time to reflect changes in Turck Banner SAS practices with respect to the processing of Personal Information or changes in applicable law.

I.    INFORMATION COLLECTED BY TURCK BANNER SAS

A.    HOW PERSONAL INFORMATION IS COLLECTED
Turck Banner SAS may collect your Personal Information:
•    when you share your Personal Information with Turck Banner SAS when you create an account or buy a product (including on the Site) 
•    when your Personal Information is automatically collected by Turck Bannar SAS IT systems when you visit the Site
•    when you email Turck Banner SAS or provide information to Turck Banner SAS in other circumstances, such as inquiring about products or information published on the Site
•    when you register in Turck Banner SAS newsletter

B.    WHAT PERSONAL INFORMATION IS COLLECTED 
1.    Customers

Turck Banner SAS may collect the below Personal Information belonging to the individual point of contact of Customers:
•    Name
•    First name
•    Company address
•    Billing address
•    Delivery address
•    Telephone number
•    Cell phone number 
•    Email address
•    Business bank details

2.    Suppliers

Turck Banner SAS may process the below Personal Information belonging to the individual point of contact of Suppliers:
•    Name
•    First name
•    Company address
•    Billing address
•    Delivery address
•    Telephone number
•    Cell phone number
•    Email address
•    Business bank details

3.    Browsing the Site

Every time you visit the Site, Turck Banner SAS IT system automatically collects the below Information:
•    Information about the browser type, the version in use, the language in use
•    Information about the device type and the resolution in use
•    The user's operating system
•    The user's internet service provider
•    The user's IP address
•    The user's location
•    The date, time and duration of access
•    The page views during the access period
•    Websites from which the user's system accessed our website
•    Websites accessed by the user's system via the Site

4.    Subscribing to the Newsletter

If you choose to subscribe to Turck Banner SAS newsletter, Turck Banner SAS may process the Information below:
•    Title
•    First name
•    Last name
•    Email address
•    IP address of the accessing computer
•    Date and time of registration
•    Country
•    Language

5.    Contact form – contact by email

Forms for contacting Turck Banner SAS are provided on the Site. If you make use of these forms, Turck Banner SAS may process the below Information you provide: 
•    Title
•    First name
•    Last name
•    Email address
•    Company
•    Address details
•    City
•    State
•    Postal code
•    Country
•    Telephone number
•    Your query

C.    WHY PERSONAL INFORMATION IS COLLECTED
Turck Banner SAS processes Personal Information for the following purposes: 
•    to process quotations and orders and organize deliveries
•    to provide a functional Site and deliver content and services
•    to provide information requested by you
•    to promote Turck Banner SAS products including through a newsletter 

D.    ON WHAT LEGAL BASIS THE PERSONAL INFORMATION IS PROCESSED
Tuck Banner SAS will only use your Personal Information if there is a reason for doing so, and if that reason is permitted under applicable law. Accordingly, Turck Banner SAS will use the Information only in the following circumstances:
•    to perform a contract you have entered into with Turck Banner SAS or to take steps prior to entering into a contract with Turck Banner SAS (when you share your Personal Information with Turck Banner SAS when you create an account or buy a product or when you email Turck Banner SAS or provide information to Turck Banner SAS in other circumstances, such as inquiring about products or information published on the Site)
•    Turck Banner SAS has a legitimate interest in carrying out the processing (when your Personal Information is automatically collected by Turck Bannar SAS IT systems)
•    Turck Banner SAS has obtained your prior consent (when you register in Turck Banner SAS newsletter or when you consent to Turck Banner SAS use of cookies)

II.    PERSONAL INFORMATION RECIPEINTS

Turck Banner SAS may disclose your Personal Information to trusted third parties in compliance, where applicable, with binding contractual arrangements in place with them, including:
•    providers of data services such as website hosting, data hosting and data analytics
•    IT service providers
•    shipping services 
•    Turck Banner SAS professional indemnity insurers
•    people in Turck Banner SAS organization
•    Turck Banner SAS professional advisors and auditors
Turck Banner SAS may also disclose your Personal Information to legal and regulatory authorities in compliance with applicable laws or regulations. 

III.    INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

Turck Banner SAS may need to transfer your Personal Information for the purposes set out in this Privacy Statement, to third parties as referred to in Section II above, located in other countries that may have different laws and data protection standards to those that apply in the country in which you are located, including to countries outside the European Union (the “EU”) or the European Economic Area (the “EEA”).

To govern such transfers of Personal Information from the EU/EEA to recipients outside the EU/EEA, Turck Banner SAS uses the standard contractual clauses adopted by the European Commission when the Information is transferred to countries that have not been deemed to provide an adequate level of protection for personal data by the European Commission.

IV.    RETENTION PERIODS

Turck Banner SAS will not retain your Personal Information for any longer than the period necessary to fulfil the purposes outlined in this Privacy Statement including the purposes of satisfying any legal or accounting or contractual obligations.

To determine the appropriate retention period for Personal Information, Turck Banner SAS considers its amount, nature, sensitivity, potential risks, processing purposes, possible alternative methods, and legal requirements. If you would like to know more about the retention periods Turck Banner SAS applies to your Personal Information, please use the contact details specified in Section VII.

When Personal Information is processed as part of legal claims, it will be retained as long as required to complete ongoing legal actions, comply with court orders and/ or fulfil obligations under applicable laws. 
V.    YOUR LEGAL RIGHTS
Subject to applicable law, you may have a number of rights to your Personal Information. If you wish to exercise any of the rights set out below, please contact Turck Banner SAS, as indicated in Section VII.

Turck Banner SAS may need to request specific information from you to confirm your identity and ensure your right to access your Personal Information or to exercise any of your other rights. This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it.

Turck Banner SAS will respond to all legitimate requests without undue delay and in any event within one month of receipt of the request. Occasionally it may take Turck Banner SAS longer than a month, but without exceeding three months, if your request is particularly complex or you have made a number of requests. In this case, Turck Banner SAS will notify you and keep you updated.

A.    RIGHT OF ACCESS 
You may have the right to obtain from Turck Banner SAS confirmation as to whether or not your Personal Information is being processed and where that is the case to obtain a copy of the Personal Information undergoing processing in order to check that Turck Banner SAS is using your Information in accordance with data protection legislation.

B.    RIGHT OF RECTIFICATION
In certain circumstances, you are entitled to have your Information corrected if it is inaccurate or incomplete.

C.    RIGHT TO ERASURE
This right is also known as “the right to be forgotten”. It enables you, subject to applicable law, to ask Turck Banner SAS to delete or remove your Personal Information (a) where there is no good reason for Turck Banner SAS continuing to process it or (b) where you have withdrawn your consent on which the processing was based.

You may also have the right to ask Turck Banner SAS to delete or remove your Personal Information (c) where you have successfully exercised your right to object to processing as referenced in paragraph G below, (d) where Turck Banner SAS may have processed your Information unlawfully or (e) where Turck Banner SAS is required to erase your Personal Information to comply with applicable law. Note, however, that Turck Banner SAS may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.

D.    RIGHT OF RESTRICTION OF PROCESSING
In certain circumstances, you are entitled to ask Turck Banner SAS to suspend the processing of your Personal Information in the following cases: (a) the accuracy of the Personal Information is being contested and you request it to be restricted while Turck Banner SAS verifies its accuracy; (b) when it has been determined that the processing of your Personal Information is unlawful and you oppose the erasure of your Personal Information, requesting instead the restriction of its use; (c) when Turck Banner SAS no longer requires the Personal Information for the purpose of processing, but you need it to be kept for the establishment, exercise or defence of a legal claim; (d) when you have objected to processing pursuant to paragraph G below, pending the verification whether the legitimate grounds of Turck Banner SAS override your interests, rights and freedoms.

Where processing is restricted, as well as storing your Personal Information, Turck Banner SAS will only process it during the period of restriction: (a) with your consent or if it is necessary (b) for the establishment, exercise or defence of legal claims; (c) for the protection of the rights of another person or (d) for reasons of public interest.

E.    RIGHT TO INFORMATION PORTABILITY 
In certain circumstances, you are entitled to have the Personal Information you have provided to Turck Banner SAS: (a) sent to you in a structured, commonly used and machine-readable format; (b) sent directly by Turck Banner SAS to another data controller, provided that it is technically feasible.

F.    RIGHT TO WITHDRAW CONSENT
Where Turck Banner SAS is relying on your consent to process your Information, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of Turck Banner SAS processing of your Information before withdrawal.

G.    RIGHT TO OBJECT TO PROCESSING
In certain circumstances, you may have the right to object to processing of your Personal Information where Turck Banner SAS is relying on a legitimate interest or that of a third party and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. However, Turck Banner SAS may demonstrate having compelling legitimate grounds for the processing which override your interests, rights or freedoms. 

H.    RIGHT TO LODGE A CLAIM
Depending on where you are located, you may be entitled, at any time, to lodge a claim with the relevant supervisory authority if you consider that your Personal Information has been processed in breach of the applicable data protection legislation.

In France the competent supervisory authority is la Commission Nationale de l’Informatique et des Libertés (CNIL)

www.cnil.fr

Adress :
Commission nationale de l’informatique et des libertés
Service des plaintes
3 Place de Fontenoy
75007 PARIS

VI.    COOKIES

Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, smartphone, electronic device which accesses the internet) when you visit a website.

Cookies can be useful because they allow a website to recognize a user’s device preferences and generally help to improve your online experience.

Turck Banner SAS uses both first party and third-party cookies. Whether a cookie is 'first' or 'third' party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g. cookies placed by the Site). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.

Cookies can be either session cookies or persistent cookies. Session cookies are cookies which are deleted when you close your internet browser. Persistent cookies stay in place after you have closed your browser, for example, a cookie which tracks whether you are a new or return visitor to the Site. Details on how long these cookies last for are set out below.

Turck Banner SAS uses four types of cookies: necessary cookies, performance cookies, functional cookies and advertising cookies.

Necessary cookies are essential in order to provide you with the services you request on the Site and in order that Turck Banner SAS can comply with legal obligations under data protection law. Turck Banner SAS does not need to ask for your consent in order to use these cookies as without them Turck Banner SAS would not be able to provide the services requested by you. These are always active on the Site.

Functional cookies allow Turck Banner SAS to provide a better user experience on the Site, such as by remembering your log-in details or your preferences such as language, regions and changes made to customizable Site elements. Functional cookies are only used if you consent to it.

Performance cookies collect information about how you interact with the Site by tracking data like page visits, dwell time, and error messages and allow Turck Banner SAS to improve the Site performance. Performance cookies are only used if you consent to it.

Advertising cookies are used to provide you with access to content and information that you may be interested in, for example, Turck Banner SAS has links to Turck Banner SAS presence on social media sites. Advertising cookies are only used if you consent to it.

You can also stop cookies from being downloaded to your device through your web browser. You can find instructions in the “help” section of the toolbar or your browser.

VII.    CONTACT DETAILS 

If you have any queries concerning this Privacy Statement, including any requests to exercise your legal rights, please contact Turck Banner SAS using info@turckbanner.fr.